The event organiser, Restless Stories, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us please contact us using the below information.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us.
How do we collect information from you?
We obtain information about you when you use our website to contact us through our newsletter and contact forms, purchasing a product, signing up for an event or a specific product update as well as paying for a service online.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, and other personal information we ask for in our online forms (contact, signing up to our newsletter).
We may also collect your IP address via Paperform and information regarding what pages are accessed and when - although that remains anonymous. If you make a purchase online your card information is not held by us, it is collected by our third-party payment processors (Stripe, Paypal), who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.
How is your information used?
We may use your information to:
- Process a purchase payment that you have made
- Carry out our obligations arising from any contracts entered into by you and us; such as production agreements (e.g. cases where a DBS check might be needed for sensitive video shoots)
- Seek your views or comments on the services we provide
- Notify you of changes to our services
- Send you communications which you have requested and which may be of interest to you. These may include information about campaigns, services or a job application.
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems only for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes unless specifically agreed otherwise.
Third Party Product Providers we work in association with:
When you are using our secure online payment pages, your purchase or payment is processed by a third-party payment processor (Stripe or Paypal), who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
We may transfer your personal information to a third party as part of a sale of some, or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.